

We can do great things together
As you might be able to tell, we’re really excited about what the future has in store for us, and we want you to feel the same way. Maybe the idea of being part of a business that wants to become the number one coffee brand in the world is enough for you, but equally you might want to explore new things, develop new skills or try your hand in a different part of the business. As long as you have a can-do spirit, we’ll do whatever we can to help you grow.

The Costa Academy

Our rewards & benefits
As well as our commitment to your development, we also believe in rewarding you for your commitment to us. We’re talking about the little things that feel good on a day-to-day basis – like free coffee and Costa Ices while you’re working – and of course the bigger things like your hourly rate, salary or bonus.
Store Teams
We offer a starting hourly rate of at least £8.21, but that really is just the start – as you progress so will your rate. You’ll also get to share in the success of Costa, with an enhanced incentive and benefits package that includes:
- Free drinks and 50% discount on food while you’re at work
- Up to 28 days of holiday (including bank holidays), depending on the hours you work
- A bespoke reward programme designed by our Baristas called Feel Good that recognises teams for delighting customers and delivering great results
- A discount on a wide range of retail goods and services
- Access to a free 24/7 confidential counselling service
- Costa Coffee Retirement Plan
Store Management
For Store Managers, there’s a starting salary of £23,750 per annum plus a potential bonus on top of that. For Assistant Managers, we offer a starting hourly rate of £9.36, plus a potential bonus, and oodles of opportunity to develop.
The benefits package includes:
- A bonus scheme for both Store Managers and Assistant Managers
- Free hot and cold menu drinks plus 50% discount on food to keep you going while on shift
- Up to 28 days of holiday (including bank holidays), depending on the hours you work
- Costa Coffee Retirement Plan
- Various retail offers
Support Teams
Whether you’re in Dunstable or Loudwater, or up and down the country in one of our field-based roles, your benefits will include a salary based on your experience, plus:
- A bonus scheme, based on company results
- Private Bupa Healthcare
- A company car (if required)
- 25 days holiday plus bank holidays
- A discount on a wide range of goods and services
- Access to a free 24/7 confidential counselling service
- A discount on a range of Bupa voluntary benefits including dental, health insurance and medical screening
- Costa Coffee Retirement Plan